Edward (Eddie) Naessens BA (Hons.) M.Phil (Trinity College Dublin): (Ireland)
The Power of Good Communications in Dental Care - a Patient’s Perspective
As part of his treatment for recurrence of adenoid cystic carcinoma, Edward became a regular attendee at the Dublin Dental Hospital. In this presentation he highlights the elements of communication with care professionals that have had a positive effect on his experience as a patient. He explains how trust, non-judgemental care, and the Informative nature of dental appointments enhance honest information exchange. Drawing on his academic interests in philosophy and psychology he describes how reflection on the patient’s mind set and effective communications can have a significant impact encouraging proactive dental health. He distils both his personal and academic experience to suggest ways to harness the power of good communication to improve patient care outcomes.
Eddie has spent over twenty-five years as a writer/presenter/producer in the entertainment, education, marketing/promotions, and IT fields. He brings a broad range of analytic and presentation skills to several industries in both Ireland and abroad.
In 1993, he was diagnosed with a rare form of salivary gland cancer. A subsequent recurrence in 2001 required aggressive treatment. He has attended multiple medical facilities in Ireland, the US, and UK. He is particularly struck by the variation in standards of care and practitioner styles. He draws on his experience, skills and multidisciplinary knowledge to promote a proactive patient response and to provide insights to medical practitioners focussed on improving service outcomes.
He entered Trinity College Dublin as a mature student in 2005 and graduated with a BA (Hons.) in Mental and Moral Science. His final year dissertation was on two-tier health systems. He completed his M.Phil at The Oscar Wilde Centre for Creative Writing. He is currently completing his doctoral thesis drawing on cognitive science methodologies to describe persona formation in stand-up comedy. His work and projects in the area of patient care include:
Invited speaker European Society for Radiotherapy and Oncology (ESTRO) 33rd Annual Conference, Barcelona, 2015; DeCare Dental seminar, Mansion House, Dublin, 2014 - to raise workplace awareness in the early detection of oral cancers; 14th Annual All Ireland Radiation Therapist Study Day, St. James’s Hospital, 2014;
Eddie presented as ‘Patient Advocate’ at the School of Radiation Therapy, School of Medicine, Trinity College Dublin for radiotherapy students, 2013/2014, and 2014/15 and also at media launch setting out the importance of regular dental check-ups in early detection of mouth cancers for Irish Dental Mouth Cancer Awareness Day, 2014
He is a chapter contributor to Word of Mouth, a Dublin Dental Hospital publication for head and neck cancer patients and was also a member of the editorial panel and invited presenter/speaker at book launch 2013. Eddie has been workshop leader for ARC cancer care, Dublin, and Gary Kelly Cancer care, Drogheda, Ireland. A research based psychoneuroimmunology and mood management, laughter workshop providing for recovering cancer patients to offer some techniques to counteract rumination and fear brought on by diagnosis and treatment. 2003 – 2005